Privacy Policy
Last Updated: September 4, 2026 • MotoFit 2 Workshop Pvt. Ltd.
1. Information We Collect
When you schedule a service, request bike pickup, or interact with our digital systems (including our website and Mansi AI assistant), we collect:
- Contact Information: Full name, phone number, email address, and pickup/drop-off physical address.
- Motorcycle Technical Data: Vehicle make, model, year, VIN/chassis number, odometer reading, and maintenance history.
- Diagnostic & Service Telemetry: OBD-2 scan data, ECU parameters, and dyno output logs collected during tuning.
2. How We Use Your Information
We use your information strictly to:
- Generate transparent digital job-cards and itemized estimates.
- Send real-time WhatsApp updates, photos, and inspection videos from our service bay.
- Maintain warranty validity records under our 1-Year Engine Guarantee program.
- Coordinate door-to-door hydraulic pickup and delivery logistics across Ahmedabad and Gandhinagar.
3. Data Sharing & Third Parties
We do not sell, lease, or monetize your personal data. Your contact details are never shared with unsolicited third-party advertisers. Third-party integrations are limited to verified logistics providers, parts distributors for warranty registration, and WhatsApp Cloud APIs for direct client messaging.
4. Data Security & Retention
We employ enterprise-grade SSL encryption and security headers to safeguard all data transmitted through our web portals. Motorcycle diagnostic histories are archived securely to assist with future maintenance and resale certification.
5. Your Rights & Contact Information
You have the right to review, update, or request the deletion of your customer records at any time. For privacy inquiries, contact our data administrator at:
MotoFit 2 Data Protection Desk
Shop No 9, Kirtan Complex, Nigam Nagar, Chandkheda, Ahmedabad 382424
Email: contact@motofit2.in | Phone: +91 72596 25881